We will collectively and proactively determine the importance / criticality of each functionally and financially significant (FFSA) asset, decide when to repair, replace or rehabilitate these FFSA assets and ultimately, evolve these improvements into a continuous Capital Improvement Plan (CIP) - a CIP that is adequately funded through rates set by the Municipalities' and Authority Board --allowing the Authority to achieve sustainability and to maintain a continual Level of Service (LOS) that protects the groundwater, public adjacent communities from potential negative impacts of the wastewater collection system, while effectively managing the long-term cost of operating those assets.

We will strive to maintain the highest-quality customer service in agreed to levels of service at the lowest life cycle cost possible.